Heng Gao — A Creative Engineer from GSC China Wuhan（高恒，一个来自 GSC China Wuhan 的创意小伙）

Type: Bilingual Feature Story (Corporate Communications)

Role:

My role in this monthly feature project included gathering accurate background information, shaping each employee’s story into a clear and engaging narrative, and coordinating with teams across different sites to ensure the content aligned with Ericsson’s communication standards. I drafted both the Chinese and English versions, managed revisions with reviewers, and prepared the final bilingual release for publication on Ericsson’s official communication channel.

Platform: Ericsson Official WeChat Account

Summary:

This article was part of Ericsson’s monthly employee-recognition series and was originally published in a bilingual format. The feature highlights Heng Gao, an engineer known for his creativity and impactful innovation proposals, which helped save more than 10 million SEK across multiple projects. His ideas later influenced teams in China, India, and Mexico. Publishing the story in both Chinese and English allowed it to reach diverse teams and reflects my ability to produce structured corporate communication materials in two languages.

Full Article (English Version):

**Heng Gao — 一个来自 GSC China Wuhan 的创意工程师

A Creative Engineer from GSC China Wuhan**

“It is challenging yet incredibly fun to live an innovative life. We stretch our minds, help others, become more productive, and find ways to save resources. If knowledge is power, then ideas are priceless,” said Heng Gao during our interview.

In 2015 alone, Heng proposed seven innovation ideas across various projects, resulting in savings of more than 10,000,000 SEK. His team was honored with the ‘Best Innovation Team of the Year’ award in GSC China.

Despite these achievements, Heng remains modest. When asked about his early years, he simply said, “I liked studying, especially math.” While other children were pushed into tutoring classes, Heng naturally excelled and earned numerous mathematics competition awards.

Heng began his Ericsson journey in March 2009 as an I&V engineer in the Nanjing DURA I&V department. Like many newcomers, he faced challenges in the early stages of the TDSCDMA project. Through perseverance and innovative thinking, he improved efficiency, reduced repetitive work, and contributed significantly to the team. He received the “Best New Employee of the Year” award and was soon promoted to project leader.

This experience revealed to him the value of innovation, and he carried this mindset into every project he joined, inspiring his colleagues along the way.

Outside of work, Heng is a classic tech enthusiast. He enjoys both front-end and back-end development, building websites and forums for fun, and often spends hours perfecting a single icon or interface element. His technical insights occasionally appear on online forums.

After three years in Nanjing, Heng joined GSC China Wuhan as a support engineer in the Customer Support department. His innovative thinking continued, shaped by questions such as:

What do people really need?

How can we improve efficiency?

How can we reduce cost?

Several of his ideas gained global attention. One of them, the RASO CSR Tracking Tool, has been adopted in GSC India and GSC Mexico, enhancing efficiency across regions.

“Ericsson provides a powerful platform for innovation, and I am proud to contribute ideas that create real value,” Heng shared. “Let’s innovate to make life easier.”

Original Chinese Version（原文）:

**Heng Gao — 一个来自 GSC China Wuhan 的创意工程师

A Creative Engineer from GSC China Wuhan**

“创新的生活充满挑战，也充满乐趣。我们在突破思维边界的同时，帮助他人，提高效率，并在节省成本的过程中找到成就感。如果知识是力量，那么头脑中的创意便是无价之宝。”高恒在采访中说道。

仅在 2015 年，高恒就在不同项目中提出 7 项创新理念，为公司节省超过 1,000 万瑞典克朗。他所在的创新团队也因此获得了 “Best Innovation Team of the Year” 的荣誉。

与这些成绩相比，电话那头略显朴实的声音让人难以将他与“创意思维达人”联系起来。谈到少年时期，他淡淡地说：“大家都在学习，我就是特别喜欢数学。”然而，凭着这份热爱，他获得了无数数学竞赛奖项。

2009 年 3 月，高恒加入爱立信南京 DURA I&V 部门，成为一名 I&V 工程师。作为新人，他在 TDSCDMA 项目初期面临重重挑战。凭借坚持与创新思维，他逐渐提高效率，减少重复性工作，在团队中发挥重要作用，并获颁 “Best New Employee of the Year”，之后晋升为项目负责人。

正是这段经历让他真正意识到创新思维的价值，从此他将创新带入参与的每一个项目，并深刻影响周围的同事。

工作之外的他，是典型的技术爱好者。热衷前后端开发，喜欢构建各类网站与论坛，在应用设计中甚至会为一个图标投入数小时。他的技术心得也时常出现在相关论坛中。

三年后，他加入 GSC China Wuhan，成为 Customer Support 部门的一名 support engineer。他不断思考：我们真正需要什么？如何提升效率？如何节约成本？

这些思考让他的创新想法不断涌现，并在全球范围受到认可。其中 “RASO CSR Tracking Tool” 已推广至 GSC India 和 GSC Mexico，促进跨区域效率提升。

“爱立信提供了广阔的创新平台，我很荣幸能在这样的环境中把创意变成成果。”他说，“让创新，让生活更轻松。”

Photos included here appeared in the original version of the article I produced during my employment at the Ericsson Global Service Center in Beijing and were first published on December 1, 2015, on the company’s official WeChat account.